Blue Mines Cycle Trekking

Terms & Conditions

Terms and conditions

 

The following terms and conditions along with the relevant information set out in the “ pre departure confirmation and important information email” and information on Blue Mines website will form part of you contract with Blue Mines LTD, Lennox House 3, Pierrepont Street, Bath, BA1 1LB, registered in the UK 9822878. Please read them carefully as they set out our respective rights and obligations. When asking us to confirm your booking Blue Mines are entitled to assume that you have had the opportunity to read and in fact have read these terms and conditions and agree with them

Except where otherwise stated, these booking conditions only apply to holiday arrangements which you book with us in the UK and which we agree to make, provide or perform (as applicable) as part of our contract with you. All references in these booking conditions to “holiday”, “booking”, “contract”, “package”, “tour” or “arrangements” mean such holiday arrangements unless otherwise stated.

In these booking conditions, ”traveller” “you” and “your” means all persons named on the booking (including anyone who is added or substituted at a later date) or any of them, as the context requires. “We”, “us” and “our” means Blue Mines LTD.

Booking your holiday

To secure your booking you need to complete the booking form, if your party contains more that one person you will be the “party leader”. The party leader must be authorised to make the bookings, taking into consideration the terms and conditions, by all party member named on the booking form.

– by completing the booking the party leader confirms that they are so authorised to do so.

When you complete the booking form you must pay a £500 deposit per person ( or full payment if less than 3 weeks from departure)

Balance must be received 3 weeks before departure – Reminders are not sent and if balance is not received we will assume you no longer wish to participate in the holiday. If you make a payment after we have cancelled your booking we will/may need to reconfirm availability for your holiday. In the instance of your cancelling your booking we will be entitled to keep all deposits paid or due at that date

Your holiday will be confirmed when we issue you a confirmation invoice, – the invoice will be sent to the Party leader, please check to ensure all information is correct – names are correct and spelt correctly as per your Passports. Please contact us immediately if any information is incorrect as it may not be possible to change at a later date. If we are not notified of any inaccuracies for which (we are responsible) with in 5 days of us sending it out to you we regret we cannot accept any liability. We will endeavour to do our best to rectify any mistakes notified to us outside the time limit but you must meet any costs involved in doing so.

Your contract:

On dispatch of our confirmation invoice to the party leader a binding contract comes into existence. We both agree that English Law ( and no other) will apply to your contract and to any dispute, claim or other matter of any description which arises between us (“claim”) (except as set out below). We both also agree that any claim must be dealt with by the Courts of England and Wales only unless, in the case of Court proceedings, you live in Scotland or Northern Ireland. In this case, proceedings must either be brought in the Courts of your home country or those of England and Wales. If proceedings are brought in Scotland or Northern Ireland, you may choose to have your contract and claim governed by the law of Scotland/Northern Ireland as applicable (but if you do not so choose, English law will apply

Cancellations and tour alterations  

Blue Mines limited  reserves the right to make any accommodation and route Changes that they deem necessary due to circumstances beyond their control- they undertake to inform participants as soon as possible.

Blue Mines reserves the right to cancel the trip – in this situation all payments including deposit will be refunded – This will constitute full and final settlement.

Health and Fitness levels
On payment of your deposit you are certifying that you are fit enough to take part in each days trek, can ride a bike and do not have any physical condition or disability that would create a hazard for either yourself or your fellow travellers.

Blue Mines limited reserves the right to decline or retain any traveller whose health or actions obstruct the smooth running of the holiday or compromise the welfare or enjoyment of fellow travellers.

Blue mines cycle trekking recommend you consult your Doctor before travelling

Travellers are required to practice common sense, prudence and diligence, particularly in relation to the equipment provided by the company during the excursion, of which the participants agree to use at their own risk

Insurance

As a condition of booking your travel arrangements with us, you are required to have suitable travel insurance at the time of booking to cover events including, but not limited to, pre-departure cancellation and valid for the entire duration of your trip. Please disclose any relevant information including pre-existing injury or condition to the insurer at the time of purchase of your policy. The Company cannot be held responsible or liable in any way for customers who fail to take out adequate travel insurance. Please note that insurance provided by credit card companies and banks often has limited cover. Please check at the time of booking that the cover provided by such a policy complies with this condition.

Blue Mines reserves the right to:-

Accept, retain or decline any tour member at any time and for any reason. In such a case, a refund equal to the actual cost of the unused services is the limit of Blue Mines Limited Cycle Trekking responsibility. Furthermore, payment of your deposit represents your acceptance of the following terms and conditions:
Blue Mines Limited Cycle Trekking its employees and agents, give notice that all services and arrangements for transportation, accommodations and all other services and arrangements related to this tour have been made by Blue Mines Cycle Trekking only as an agent upon the express condition that Blue Mines shall not be liable and does not assume responsibility for any claims, damages, expenses or other financial loss whether to person or property arising out of any injury, accident, death, cancellation, delay, alteration, or inconvenience resulting from any act of omission, commission or inadvertence of any hotel, carrier, restaurant or other company or person rendering any of the services included in the tour or caused by weather, sickness, strikes, quarantines or the willful or negligent acts of any other tour members or any other cause whatsoever beyond the control of Blue Mines. The right is reserved to alter the tour itinerary or hotel arrangements as needed to improve the quality of the trip or to accommodate the comfort and well being of the guest. Blue Mines is not responsible for any expenses (e.g., meals, transport or hotel cost) that are not specified in the tour cost, but may be needed for a guest to get to or from a tour start or end.

Common sense

Travellers are required to practice common sense, prudence and diligence, particularly in relation to the equipment provided by the company during the excursion, of which the participants agree to use at their own risk